Customer Service

Welcome to FareCompare's Customer Service page. Our goal is to empower you to make the best travel purchase decisions and get you latest travel advice. We know that questions can arise and we're here to help. Check out the options below for getting in contact with us:

Manage Email Preferences

Trust us, we understand if you're getting too many emails (or maybe not enough?) from us. Also, maybe your travel preferences have changed recently and you want a different travel alert. Sign in to update your email subscriptions in account preferences.


Help with Flight Search

Have a questions about flight search and want to correspond with a human? Feel free to email Customer Service or use our Contact Form.  Just remember that when you actually book a flight, you're not doing it on FareCompare.  If you can't remember what site you booked on, we recommend checking your email or credit card statement.

Help with Hotels

When you find a hotel on FareCompare, you don't actually book on FareCompare.  Our site directs you to a hotel vendor to do the actual booking.  If you're not sure who you booked with, we recommend checking your email or credit card statement.

Corporate Headquarters

We are located deep in the heart of Texas. The Dallas-Fort Worth Metroplex is one of the fastest growing areas in the United States and of course, it's easy to travel most anywhere from here. We're a friendly group of people, so feel free to say hello.

FareCompare LP
18111 Preston Road, Suite 800
Dallas, TX 75252

Connect with Us

There are several ways to get a hold of us, and we promise to respond within a business day or two. Whether you're a journalist, advertiser, partner or just have some general questions about FareCompare, check out one of these links below:

Social Media

Sometimes forms or email aren't want you need, so check us out on Facebook, Twitter, Instagram and Google+ for some further travel inspiration. You can also leave comments and questions too, we're always listening.

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